Effective Date: May 22, 2026

Welcome to SJS Hospital (“Website”). By accessing, browsing, using, submitting information through, or interacting with this Website and associated digital communication channels, you agree to comply with and be bound by the following Terms & Conditions (“Terms”).

These Terms govern the use of:

The SJS Hospital website
Appointment forms
Inquiry forms
WhatsApp communication
RCS messaging
Facebook and Instagram interactions
Meta Lead Ads
SMS and email communication
Any online healthcare communication platform operated by SJS Hospital

If you do not agree with these Terms, please discontinue use of the Website and related services.

1. About SJS Hospital

SJS Hospital is a multi-specialty healthcare institution committed to providing affordable, compassionate, and quality healthcare services.

The Website is intended to provide:

General hospital information
Healthcare awareness content
Department and treatment information
Appointment and inquiry assistance
Information about healthcare schemes and facilities
Patient support and communication services

2. Acceptance of Terms

By using this Website or interacting with SJS Hospital through any digital platform, you acknowledge that:

You have read and understood these Terms
You voluntarily agree to these Terms
You consent to communication practices described herein
You agree to comply with applicable laws and regulations

SJS Hospital reserves the right to modify these Terms at any time without prior notice.

3. Medical Disclaimer

The content available on this Website is provided solely for informational and educational purposes.

Website content does not constitute medical advice
Online information should not replace consultation with qualified healthcare professionals
Users should not delay or avoid medical treatment based on Website content
Medical outcomes vary from patient to patient
SJS Hospital does not guarantee specific treatment results through information available online

In case of emergency, users should immediately contact emergency services or visit the hospital directly.

4. Appointment Requests & Online Consultations

Any appointment request, inquiry submission, or online communication:

Is subject to availability and confirmation
Does not guarantee treatment or consultation
Does not establish a doctor-patient relationship until formal consultation occurs
Must contain accurate and lawful information

SJS Hospital reserves the right to:

Accept or reject appointment requests
Reschedule consultations
Modify doctor availability
Refuse services in cases involving misuse or inappropriate conduct

5. Consent to Communication

By voluntarily submitting your contact details through:

Website forms
WhatsApp chats
Meta Lead Ads
Facebook or Instagram campaigns
Appointment requests
QR code forms
Offline registrations
Hospital inquiry desks

you expressly consent to receive communication from SJS Hospital through:

WhatsApp messages
RCS messaging
SMS
Phone calls
Emails
Facebook Messenger
Instagram communication

These communications may include:

Appointment reminders
Treatment follow-ups
Healthcare awareness messages
Service announcements
Scheme-related assistance
Diagnostic updates
Patient support communications
Promotional or educational healthcare campaigns

6. WhatsApp & RCS Messaging Compliance

SJS Hospital follows consent-based messaging practices in compliance with:

Meta policies
WhatsApp Business Platform policies
Applicable communication regulations

Accordingly:

Messages are sent only after user consent or initiation
Users may opt out of promotional communication at any time
SJS Hospital does not knowingly send spam or unsolicited communication
Communication records may be retained for compliance and operational purposes

Users may stop promotional communication by:

Replying “STOP”
Contacting hospital support
Requesting opt-out through official communication channels

Transactional or treatment-related communication may still continue where necessary for patient care.

7. User Responsibilities

Users agree:

Not to misuse the Website or hospital communication systems
Not to provide false, misleading, or fraudulent information
Not to upload malicious software, spam, or harmful material
Not to interfere with Website functionality or security
Not to misuse healthcare communication channels

Users are solely responsible for the accuracy of the information submitted by them.

8. Government Healthcare Scheme Information

Information provided regarding schemes such as:

Mahatma Jyotiba Phule Jan Arogya Yojana (MJPJAY)
Ayushman Bharat – PMJAY

is for general informational purposes only.

Eligibility, approvals, coverage limits, package inclusions, documentation requirements, and reimbursements are governed solely by official government policies and authorities.

SJS Hospital shall not be liable for:

Scheme rejection
Delayed approvals
Documentation issues
Government policy changes
Non-eligibility determinations

9. Privacy & Data Protection

Use of this Website and communication channels is also governed by our Privacy Policy.

Please review our Privacy Policy here:

By using the Website or sharing information, you consent to the collection and use of information in accordance with the Privacy Policy.

10. Intellectual Property Rights

All Website content including:

Logos
Branding
Text
Graphics
Videos
Layouts
Documents
Marketing materials
Design elements

are the intellectual property of SJS Hospital unless otherwise stated.

Unauthorized reproduction, copying, modification, distribution, or commercial use is prohibited without prior written permission.

11. Third-Party Platforms & Services

The Website may integrate with or link to:

WhatsApp
Facebook
Instagram
Google Maps
External healthcare or communication services

SJS Hospital is not responsible for:

Third-party privacy practices
Platform downtime
External content
Security issues on third-party services

Users access such platforms at their own discretion and subject to those platforms’ policies.

12. Limitation of Liability

While SJS Hospital strives to maintain accurate and updated information, the Website and related services are provided on an “as-is” and “as-available” basis.

SJS Hospital shall not be liable for:

Any direct or indirect damages arising from Website use
Reliance on Website content
Communication delays or failures
Technical interruptions
Unauthorized access despite reasonable safeguards
Loss of data or service interruptions
Errors, inaccuracies, or omissions in Website content

Users use the Website and related communication services at their own risk.

13. Website Availability & Modifications

SJS Hospital reserves the right to:

Modify Website content
Update service information
Suspend or discontinue Website functionality
Restrict access
Conduct maintenance activities

without prior notice.

We do not guarantee uninterrupted Website availability.

14. Indemnification

Users agree to indemnify and hold harmless SJS Hospital, its trustees, management, doctors, staff, affiliates, and representatives against any claims, liabilities, losses, damages, or expenses arising from:

Violation of these Terms
Misuse of the Website or communication services
Submission of false information
Violation of applicable laws or third-party rights

15. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from use of the Website or related services shall fall under the jurisdiction of the courts located in Maharashtra, India.

16. Changes to These Terms

SJS Hospital reserves the right to revise or update these Terms at any time.

Updated versions will be published on:

www.sjshospital.in

Continued use of the Website or communication services after changes constitutes acceptance of the revised Terms.

17. Contact Information

For questions, concerns, or requests regarding these Terms & Conditions, please contact:

SJS Hospital

Kokamthan, Mumbai–Nagpur Road, 423601
Taluka – Kopargaon, District – Ahilyanagar, Maharashtra, India

Phone: +91 96238 39000
Email: sjshosp@gmail.com
Website: www.sjshospital.in